IT

Resolve tickets faster with AI-powered IT support

Give every technician instant answers, automated fixes, and full visibility — without the ticket backlog.

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Search tickets, runbooks & assets…
Critical 3Open today 28
Ticket #4821 — VPN authentication failing
12 users affected · escalated 10m ago
Critical
Ticket #4790 — Laptop provisioning delayed
New hire starts Monday
Needs action
Ticket #4772 — Password reset request
Auto-resolved by AI agent
Resolved

Empower IT teams with generative AI.

IT teams & ops leaders

Give technicians instant access to runbooks, asset data, and past resolutions — so they fix issues, not chase information.

Real-time IT intelligence without the ticket backlog

Search tickets, track assets, trigger remediations, and generate reports — all with AI that connects your ITSM, monitoring, and directory tools.

IT runbooks & knowledge base
IT Runbooks & KB
Owned by IT Operations Team
Runbooks 24Known issues 9Resolutions 340
VPN troubleshooting guideUpdated 1d ago
Password reset macroUpdated 3d ago
Laptop provisioning checklistAdded 5d ago
Instant access

Put runbooks & asset intel at their fingertips

Help technicians resolve faster with instant access to runbooks, known issues, and past resolutions.

Ask anything

Search tickets, assets & logs — instantly

Use AI to find tickets, configs, and incidents across your ITSM and monitoring tools — ranked by urgency.

YOU
Show me all critical tickets open right now.
AI
3 critical tickets, ranked by impact:
  • VPN outage — 12 users affected
  • Database latency — checkout service degraded
  • SSO provider down — company-wide login failures
View full queue Escalate to on-call
Flagged tickets needing input
Ticket #4821
Missing device serial number
Awaiting info
Ticket #4803
Duplicate of #4790
Needs merge
Ticket #4772
Password reset completed
Resolved
No-code agents

Deploy no-code AI agents to triage & resolve

Auto-triage tickets, apply fixes, and escalate the right issues — no scripting required.

Reporting

Auto-generate uptime & incident reports

Turn IT data into dashboards, SLA reports, and incident postmortems built for leadership.

YOU
Show me this week's uptime and incident reports.
AI
3 new reports generated this week:
  • Uptime report — 99.97% across core services
  • Incident postmortem — VPN outage
  • SLA compliance — support tickets
Open dashboard View postmortems

Integrated into your essential tools

Jira Service Management
ServiceNow
Zendesk
Freshservice
Okta
Microsoft Intune
PagerDuty
Slack

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Connect a tool, hand off the first ticket, and watch the backlog close itself.

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