Property Management

Your 24/7 AI maintenance coordinator.

It doesn't just create the ticket. It works it until it's closed.

Onetab receives the resident's request, identifies who and where it's from, finds the right vendor, coordinates access, follows up automatically, and keeps working the request until it's resolved.

Live video demo
RESIDENT REQUEST → RESOLVED

Creating the ticket is a minute of work. Onetab does the rest — automatically.

How Onetab  coordinates a resident maintenance request from intake to resolution

See it handle a request

"My AC isn't working." Here's what Onetab does next.

Not a chatbot that files a ticket and waits. Watch Onetab identify the resident, find the vendor, coordinate access, and keep working the request until it closes.

SCENARIO · HVAC / AC FAILURE
  1. Resident · SMS 11:47 PM · Tue
    "My AC stopped working. It's getting really hot."
  2. OneTab 11:47 PM
    • Resident identified —John Smith
    • Property & unit —Maple Heights, Unit 304
    • Issue classified —HVAC, AC failure
    • Priority —High
  3. Onetab → ABC HVAC 11:48 PM
    "Are you available to inspect Unit 304 today? Resident reports AC failure, high priority."
    "2–4 PM works." — ABC HVAC, 7:32 AM
  4. IF THE VENDOR GOES QUIET
    No response in a few hoursOnetab follows up automatically
    SLA exceededBackup vendor contacted

    Nothing sits waiting on a person to notice. This is what runs while your team is off the clock.

  5. Onetab → John Smith 7:33 AM
    "ABC HVAC can come today, 2–4 PM. Will you be home?"
    "Yes." — John, 7:35 AM
  6. OneTab 7:35 AM
    Today · 2:00–4:00 PM · ABC HVAC
    Unit 304, Maple Heights
    ✓ Resident notified ✓ Property manager notified
  7. Request closed
    Work completed · resident confirmed resolved · 4:52 PM

Runs AI-assisted from day one. Moves toward full autonomy as your team builds trust in it.

Time back

Your maintenance coordinators stop chasing vendors and typing status updates — and start handling the requests that actually need a person.

Always on

Requests get triaged and moved forward at 11 PM on a Tuesday the same way they do at 11 AM on a Monday.

Nothing drops

Every open request gets followed up automatically. Vendors who go quiet get chased. Nothing sits waiting on someone to remember it.

Stop chasing maintenance requests.

See Onetab handle a real request — start to finish — in a 15-minute walkthrough.