Customer Service

Resolve customer issues faster with AI support intelligence

Equip every agent with the answers, context, and automation they need to delight customers — without the busywork.

Live ticket sync Helpdesk-connected No-code agents
Support AI LIVE
Urgent 6Open today 41
Ticket #9021 — Billing dispute
VIP customer, 45min SLA remaining
Urgent
Ticket #8994 — Login issue
Suggested fix ready for review
Needs review
Ticket #8977 — Refund request
Auto-resolved by AI agent
Resolved

Empower support teams with generative AI.

Support teams & CX leaders

Give agents instant access to macros, customer history, and past resolutions — so they solve issues, not search for context.

Real-time support intelligence without the busywork

Search tickets, track sentiment, trigger resolutions, and generate reports — all with AI that connects your helpdesk, CRM, and knowledge base.

Support Macros & KB
Owned by Customer Experience Team
Macros 48Articles 120Resolutions 980
Billing dispute macroUpdated 1d ago
Refund policy guideUpdated 3d ago
Login troubleshooting stepsAdded 6d ago
Instant access

Put macros & customer intel at their fingertips

Help agents resolve faster with instant access to macros, order history, and past interactions.

Ask anything

Search tickets, orders & history — instantly

Use AI to find tickets, orders, and past conversations across your helpdesk and CRM — ranked by urgency.

YOU
Show me all urgent tickets from VIP customers.
AI
3 urgent VIP tickets, ranked by SLA:
  • Billing dispute — 45min remaining
  • Failed order delivery — 1hr remaining
  • Account access locked — 2hr remaining
View full queue Escalate to lead
Ticket #9012
Missing order number
Awaiting customer reply
Ticket #8998
Duplicate of #8977
Needs merge
Ticket #8977
Refund processed
Resolved
No-code agents

Deploy no-code AI agents to triage & resolve

Auto-triage tickets, suggest replies, and escalate the right issues — no technical setup needed.

Reporting

Auto-generate CSAT & performance reports

Turn support data into dashboards, CSAT trends, and agent performance reports built for leadership.

YOU
Show me this week's CSAT and ticket reports.
AI
3 new reports generated this week:
  • CSAT score — 94.2%, up 2pts
  • First response time — avg 6 minutes
  • Ticket volume — trending by category
Open dashboard View CSAT trends

Integrated into your essential tools

Zendesk
Intercom
Freshdesk
Salesforce Service Cloud
Gorgias
Help Scout
LiveChat
ServiceNow

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Try Support AI with your team for free

Connect a tool, hand off the first ticket, and watch the queue resolve itself.